FAQs

FAQs - My BlissAura

1. How long does it take to receive my order?
   Orders are shipped within 1 to 3 business days and delivered within 7 to 15 business days, depending on your location.

2. Can I return an item?
   Yes, we accept returns for non-customized items within 30 days of receipt. Contact our customer service for instructions.

3. How can I track my order?
   You will receive a tracking number by email as soon as your order is shipped.

4. Can I modify or cancel my order?
   Modifications and cancellations are possible within 24 hours of purchase.

5. Do you offer customization options?
   Yes, our jewelry can be customized with a photo or text to make each piece unique.

6. What should I do if my product is damaged?
   If your product arrives damaged, please contact us immediately with a photo so we can assist you.

7. What payment options do you accept?
   We accept major credit cards, PayPal, and other secure payment methods for a hassle-free shopping experience.